{"id":1339,"date":"2021-12-13T08:57:59","date_gmt":"2021-12-13T08:57:59","guid":{"rendered":"https:\/\/kadence.pixel-show.com\/wooden-craft\/?page_id=20"},"modified":"2026-10-06T19:27:51","modified_gmt":"2026-10-06T19:27:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/zion.today\/he\/faq\/","title":{"rendered":"\u05e9\u05d0\u05dc\u05d5\u05ea"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Questions<\/h1>\n<p class=\"wp-block-paragraph\">Anything not answered here, write to us and we answer within two business days.<\/p>\n<h2 class=\"wp-block-heading\">Shipping and delivery<\/h2>\n<h3 class=\"wp-block-heading\">Where do you ship from?<\/h3>\n<p class=\"wp-block-paragraph\">Everything is packed and sent from Petah Tikva, Israel.<\/p>\n<h3 class=\"wp-block-heading\">How much is shipping?<\/h3>\n<p class=\"wp-block-paragraph\">Inside Israel it is a flat 40 shekels, and local pickup is available at no cost. Orders going elsewhere are charged a single flat rate at checkout.<\/p>\n<h3 class=\"wp-block-heading\">Do you ship outside Israel?<\/h3>\n<p class=\"wp-block-paragraph\">Yes. Pick your country at checkout and the rate appears before you pay.<\/p>\n<h3 class=\"wp-block-heading\">How long will it take?<\/h3>\n<p class=\"wp-block-paragraph\">Orders are filled in small batches and go out from Petah Tikva. Write to us for a current estimate to your country and we will answer within two business days.<\/p>\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n<h3 class=\"wp-block-heading\">Can I return something?<\/h3>\n<p class=\"wp-block-paragraph\">Israeli law gives you fourteen days from receiving an order to cancel a distance purchase. Inside that window, send back any unopened bottle and we refund it.<\/p>\n<h3 class=\"wp-block-heading\">What if I opened it?<\/h3>\n<p class=\"wp-block-paragraph\">An opened oil cannot be resold, so it cannot be returned. A bottle that arrives leaking, broken or wrong is ours: send a photo and we replace it or refund it and cover shipping both ways.<\/p>\n<h3 class=\"wp-block-heading\">Who pays return shipping?<\/h3>\n<p class=\"wp-block-paragraph\">On a change of mind, you do. On anything damaged, wrong or missing, we do.<\/p>\n<h2 class=\"wp-block-heading\">The oils<\/h2>\n<h3 class=\"wp-block-heading\">What size are the bottles?<\/h3>\n<p class=\"wp-block-paragraph\">100 ml, in amber glass with a dropper.<\/p>\n<h3 class=\"wp-block-heading\">What is actually in them?<\/h3>\n<p class=\"wp-block-paragraph\">Carrier oils and aromatics, and each one is labeled with its source: a verse, a tractate, a tradition, or a name.<\/p>\n<h3 class=\"wp-block-heading\">Are these medicine?<\/h3>\n<p class=\"wp-block-paragraph\">No. They are aromatic and devotional oils for scent and light, and we make no medical claims. Anything you put on skin, test a small patch first.<\/p>\n<h3 class=\"wp-block-heading\">Can I cook with them?<\/h3>\n<p class=\"wp-block-paragraph\">No. These are not food products.<\/p>\n<h3 class=\"wp-block-heading\">Why is one of them called 26?<\/h3>\n<p class=\"wp-block-paragraph\">Twenty-six is the gematria of the Name, yud-hey-vav-hey, 10 plus 5 plus 6 plus 5. The oil carries the same count.<\/p>\n<h3 class=\"wp-block-heading\">What is a kamaya?<\/h3>\n<p class=\"wp-block-paragraph\">An amulet, made once and for one person. The one in the gift set is built with your input and exists in a single copy.<\/p>\n<h2 class=\"wp-block-heading\">The book<\/h2>\n<h3 class=\"wp-block-heading\">Is the book really free?<\/h3>\n<p class=\"wp-block-paragraph\">Yes. Kol Tehom, Volume One, free to read in English and in Hebrew, with nothing to buy first.<\/p>\n<h3 class=\"wp-block-heading\">When does Volume Two come out?<\/h3>\n<p class=\"wp-block-paragraph\">When it is finished. Leave an address on the book page and it reaches you before anywhere else.<\/p>\n<h2 class=\"wp-block-heading\">Paying<\/h2>\n<h3 class=\"wp-block-heading\">How can I pay?<\/h3>\n<p class=\"wp-block-paragraph\">PayPal and cards, charged in shekels.<\/p>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where do you ship from?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Everything is packed and sent from Petah Tikva, Israel.\"}},{\"@type\":\"Question\",\"name\":\"How much is shipping?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Inside Israel it is a flat 40 shekels, and local pickup is available at no cost. Orders going elsewhere are charged a single flat rate at checkout.\"}},{\"@type\":\"Question\",\"name\":\"Do you ship outside Israel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. 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Orders going elsewhere&#8230;<\/p>","protected":false},"author":1,"featured_media":1317,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1339","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Shipping from Petah Tikva, 40 shekels flat inside Israel. Fourteen-day returns on unopened bottles. 100 ml amber glass. 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